According to Kevin Marschall, Shirtracer’s CEO, the choice of Mondu as a provider was exactly the right one: “We’re happy to have chosen Mondu – we feel right at home.”
Kevin Marschall, Shirtracer’s CEO
effort for payment
for A/R operations
less time for dunning
Shirtracer was founded in 2008 by Kevin Marschall. What began as a modest business has developed into a company with a team of almost 30 people. Today, customers can easily design and order T-shirts with personalized motifs online in both single and wholesale quantities. In addition to providing high-quality T-shirts with unique prints and fast shipping, Shirtracer is always focused on finding new ways to improve the customer experience.
The initial situation
Shirtracer decided to accept both individual orders from private individuals and large orders from companies in order to serve as many clients as possible. In both cases, customers were able to pay by invoice. However, Shirtracer encountered an issue, particularly with larger orders with a high purchase value. They had to take on the risk of payment defaults and spend hours on invoicing and dunning.
Shirtracer was looking for a solution that would enable their B2B buyers to purchase on account in their web store without having to bear the operational effort and risk themselves. With Mondu, they found a partner that met their requirements and aligned with their corporate values.
Shirtracer employees appreciated the friendly and transparent contact from Mondu’s Customer Success Team during the integration process. They were kept up to date with procedures and technical operations and were always informed about the current status. After only a short time, Mondu’s BNPL solution was integrated with Shirtracer’s checkout and ready for use.
Results after 5 months
The highlight: Shirtracer executives no longer have to worry about their payments because Mondu pays the company after each transaction and assumes the risk of non-payment.
Since integrating Mondu’s BNPL solution, Shirtracer has been able to reduce the time spent on accounts management by 10% in only five months. The company no longer needs to worry about dunning and payment collection either which saves the company’s finance team hours of effort and hassle.
Basket sizes are also often larger as Mondu’s BNPL solutions make larger purchases more accessible and give customers increased buying power. In addition, Shirtracer has seen an increase in customers using Mondu and expects usage will keep rising, helping the company to significantly increase sales over time.