I’ve uploaded a wrong invoice to the order. What should I do?

If you’ve uploaded an incorrect invoice to an order, you should:

1. Cancel the incorrect invoice: In the Merchant Portal, navigate to the “Invoices” section, find the incorrect invoice, and select the option to cancel it. This is typically done by clicking on the invoice to access the detailed view, then using the three dots menu or a similar option to find the “Cancel Invoice” function.
2. Upload the correct invoice: After canceling the incorrect invoice, you can upload the correct one for the order.

If the invoice has already been paid out, it cannot be corrected.