You can access a comprehensive overview of all your Mondu orders and invoices through the Merchant Portal, which provides full transparency of your transaction history.
In the Merchant Portal, you’ll find:
- Orders overview: Navigate to the “Orders” tab on the left side of the portal to view a chronological list of all orders. You can use filters to search for specific orders by date, customer, amount, or status.
- Invoices overview: Go to the “Invoices” menu item to see all invoices transferred to Mondu for orders placed via Mondu payment methods. The invoices are listed chronologically, and you can use filters to search specifically for an order, invoice, customer, invoice amount, due date, or status.
- Detailed information: Click on any specific invoice or order to access detailed information, including payment status, submitted credit notes, and customer payment status.
For additional reporting needs, you can download Excel or CSV reports for each payout through the Merchant Portal, which include lists of all invoices being paid out along with key details like order numbers and invoice numbers.