Mondu handles the entire dunning process on behalf of merchants. When a buyer misses a payment deadline, Mondu automatically initiates a structured dunning sequence to collect the payment.
The dunning process typically includes:
- Automated payment reminders sent to buyers at predetermined intervals
- Escalating communication as needed if payment remains outstanding
- Professional collection procedures for persistent non-payment cases
This comprehensive approach allows merchants to focus on their core business while Mondu manages the operational burden of payment collection. Mondu’s dunning process is designed to maintain positive customer relationships while effectively securing payments.
* Subject to change