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How does Mondu handle buyer inquiries?

Mondu’s dedicated Buyer Operations team handles all buyer inquiries to ensure your customers have a positive experience:

  • Buyers can contact Mondu directly at payment@mondu.ai
  • The Buyer Operations team is available by email from Monday to Friday, 09:00 to 18:00
  • They resolve all issues and inquiries related to payments, including questions about invoices, payment terms, and collection processes
  • This allows you to focus on your core business while Mondu manages payment-related customer service
Last updated on: Thursday, April 3, 2025
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