B2B Ecommerce Archives

How B2B webshops can increase customer loyalty and retention by mirroring the B2C payments experience

B2B trade has undergone massive changes over the last few years driven by digitisation and rising buyer expectations for consumer-like experiences. Today, roughly 80% of B2B buyers expect the same buying experience as B2C customers.

Tim Knostmann

B2B Ecommerce

Redefining B2B commerce: Opportunities and risks in the digital marketplace era

B2B Marketplaces are on the rise around the world, offering many opportunities as well as risks for businesses.

Anthony Back

B2B Ecommerce

Enhancing Customer Retention with Post-Purchase Strategies

Discover how Actindo and Mondu can transform your post-purchase strategies to enhance customer satisfaction, improve retention, and foster long-term brand loyalty.

Anthony Back

B2B Ecommerce

What is a Merchant of Record? What every B2B business needs to know

Understand what a Merchant of Record is and whether your B2B business needs one. Gain clarity on why a MoR is vital for your business's success.

Anthony Back

B2B Ecommerce

Why real-time credit checks are essential in B2B

Discover how you can minimise payment defaults and optimise the checkout process with real-time credit checks.

Yvonne Acker

B2B Ecommerce

What is B2B sales?

Understand B2B sales and its unique processes. Learn how it differs from B2C, including key aspects like longer sales cycles and extended payment terms.

Anthony Back

B2B Ecommerce

Black Friday Sales 2023: Why B2B merchants shouldn’t forget about their customers

Black Friday sales aren't just for B2C! Don't miss out on Black Friday B2B opportunities in 2023. Boost sales and attract new customers!

Anthony Back

B2B Ecommerce

How installments strengthen customer loyalty and retention in B2B

Struggling to keep customers loyal? Learn how installment payments improve loyalty and retention for B2B businesses.

Anthony Back

B2B Ecommerce

BNPL in B2B e-commerce: Debt trap or growth engine?

New EU law aims to protect consumers online from debt through buy now, pay later. In B2B trade, however, BNPL represents an opportunity. These are the differences.

Miyu Lee

B2B Ecommerce

Top B2B E-Commerce Trends for 2023

2023 is upon us and B2B e-commerce shows no signs of slowing down. Worldwide, B2B e-commerce revenues are expected to hit $4 trillion by the end of 2023. The value of the European B2B e-commerce market alone will reach $1.5 trillion in 2023 and grow to $1.8 trillion by 2025. To help your business prepare for what’s coming next, here’s a list of 6 key trends set to shape B2B e-commerce in 2023 and beyond.

Michal Lasman

B2B Ecommerce

How Chefslist wins new customers with Mondu’s easy-to-integrate BNPL solution

Transitioning from the traditional fax to a digitalized approach is the mission of Chefslist, a Frankfurt-based company. Their comprehensive 360-degree solution digitizes the ordering process between the restaurant industry and their suppliers and producers. This case study highlights how Chefslist bolstered its success by integrating Buy Now, Pay Later (BNPL) payment options. It also explores how food wholesalers like Otto Gourmet leverage BNPL to enhance their customers' purchasing power without financial risk.

Yvonne Acker

B2B Ecommerce

Is Black Friday relevant for B2B online shops too?

Black Friday is the busiest sales day of the year in the US and marks the beginning of the Christmas shopping season. In 2021, American consumers spent $8.9 billion online during Black Friday.

Michal Lasman

B2B Ecommerce

Why is B2B BNPL different from B2C?

The Buy Now, Pay Later model has become a major trend in B2C e-commerce in recent years. Its increasing popularity is primarily due to the convenience it offers customers, who can place orders and then pay for them later.

Yvonne Acker

B2B Ecommerce

What are the main payment methods in B2B e-commerce?

The growth of B2B e-commerce has been unprecedented in recent years as the advantages of e-commerce become increasingly hard to ignore. The Covid-19 pandemic has only served to accelerate this trend, with more and more B2B companies forced to reevaluate their sales strategies and start selling online.

Yvonne Acker

B2B Ecommerce

Take the Pain out of Paying – How Buy Now, Pay Later Increases Sales in B2B Online Shops

Whereas B2C online shops offer flexible payment options to simplify the payment process for buyers, the B2B trade sector is in an urgent need to catch up and offer better user experience and flexible payment methods.

Malte Huffmann

B2B Ecommerce

What are invoice payments? Discover how purchase on account works in B2B online shops

Invoice Payment in B2B E-commerce: Increase conversion rates and basket size in your online shop with Mondu’s “Buy Now, Pay Later” solution!

Yvonne Acker

Mondu Blog